Platform database maintenance

Scheduled Maintenance Report for Lookout

Completed

The scheduled maintenance has been completed.
Posted Feb 24, 2022 - 03:56 AEST

Verifying

Verification is currently underway for the maintenance items.
Posted Feb 24, 2022 - 03:46 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 24, 2022 - 03:01 AEST

Scheduled

On Thursday morning, the 24th of February, we will be upgrading our database infrastructure. Lookout will appear "Down for maintenance". This will affect:

- Lookout Admin
- Lookout Client App
- Lookout Support Worker App (including checking-in and checking-out)

The database upgrade will increase your data's security, reliability, and performance in Lookout.

The upgrade will take up to an hour and will happen on Thursday morning, the 24th of February at:

- 3-4 am Brisbane time
- 4-5 am Sydney and Melbourne time
- 6-7 am Auckland time

We apologise for any inconvenience this may cause. If you have any questions or concerns, then please reach out to us.

Regards,

Lang Sharpe
Site Reliability Engineer
The Lookout Way
Posted Feb 18, 2022 - 15:23 AEST
This scheduled maintenance affected: Platform.