All Systems Operational

Platform Operational
Analytics and BYOBI Operational
Third-party integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web response time
Fetching

Oct 18, 2026

Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 19:00 AEST
Scheduled - Services Australia has advised that scheduled maintenance will be performed on Services Australia’s production aged care systems between 20:00 Saturday 17th October and 6:00 on Sunday 18th October 2026 (AEDT).

System outages are expected to impact Support at Home APIs during this this period. Residential care APIs are not expected to be impacted.

Lookout's nightly sync of funding source data will occur later in the morning, from 7:00 on Sunday, October 18 (AEDT), in order to work around the scheduled downtime.

Oct 16, 10:36 AEST

Oct 17, 2026

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.