Update - We are continuing to investigate the issue. Please consider using the Lookout Data Exporter as a work-around to Lookout Analytics in the interim.
Apr 26, 2024 - 17:53 AEST
Investigating - Lookout Dashboards (also known as Analytics) is experiencing issues with it's refresh behaviour. The data servicing the dashboards has not been updated since Wednesday 24 April 6PM AEST (08:00 UTC). Engineers are investigating. This outage is isolated to Analytics, the administration platform is unaffected.
Apr 26, 2024 - 12:26 AEST
Platform
Operational
90 days ago
99.95
% uptime
Today
Third-party integrations
?
Operational
90 days ago
100.0
% uptime
Today
Dashboards
Partial Outage
90 days ago
99.61
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Apr 18, 17:21 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 18, 16:15 AEST
Identified -
The issue has been identified, and a fix is being implemented. The Sandbox feature is currently unavailable.
Apr 18, 15:39 AEST
Investigating -
We are currently investigating an issue where a small number of users are receiving "not found" errors. Please try again if you receive this unexpectedly.
Apr 18, 14:55 AEST