Identified - The issue has been identified and a fix is being implemented.
Apr 07, 2026 - 19:10 AEST
Monitoring - Services Australia is experiencing an incident with their production APIs. These errors are platform wide in the Services Australia production environment and will impact all providers using their PRODA and Aged Care APIs. You may notice data not syncing for Support at Home memberships in your Lookout instance due to this issue. We are monitoring Services Australia's API performance and will ensure all data is synced when the issue has been resolved.
Apr 07, 2026 - 19:10 AEST
Platform
Degraded Performance
90 days ago
100.0
% uptime
Today
Analytics and BYOBI
Operational
90 days ago
100.0
% uptime
Today
Third-party integrations
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.