Update - The system is operational. However, we continue to investigate and monitor for any further issues.
Jun 02, 2023 - 17:15 AEST
Monitoring - Engineers have identified a contributing factor, and applied some mitigations. We'll continue monitoring their effectiveness.
Jun 02, 2023 - 15:09 AEST
Investigating - We're investigating the continued occurrence of slow responses and errors while using Lookout.
Jun 02, 2023 - 14:19 AEST
Monitoring - We are deploying a change that should resolve the issue. We will continue to monitor the system.
Jun 02, 2023 - 10:50 AEST
Identified - Thank you for your patience. We've identified a recent change in the helper search service that is causing the issue and are working to resolve it. We will update you again shortly.
Jun 02, 2023 - 10:08 AEST
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Jun 02, 2023 - 10:01 AEST
Platform Operational
90 days ago
99.94 % uptime
Today
Third-party integrations ? Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web response time
Fetching
Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Resolved - This incident has been resolved.
Jun 2, 09:49 AEST
Monitoring - We've identified the issue, and the system now appears to be operating normally. We will continue to monitor the system.
Jun 2, 09:14 AEST
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Jun 2, 09:08 AEST
Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Resolved - This incident has been resolved.
May 26, 12:22 AEST
Monitoring - Thank you for your patience. All reports due to be generated are now complete and should appear in your inbox shortly. We are currently monitoring the system for any further issues.
May 26, 12:09 AEST
Investigating - We are currently investigating an issue causing reports not to be delivered to users.
May 26, 11:52 AEST
May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.