Update - The system is operational. However, we continue to investigate and monitor for any further issues.
Jun 02, 2023 - 17:15 AEST
Monitoring - Engineers have identified a contributing factor, and applied some mitigations. We'll continue monitoring their effectiveness.
Jun 02, 2023 - 15:09 AEST
Investigating - We're investigating the continued occurrence of slow responses and errors while using Lookout.
Jun 02, 2023 - 14:19 AEST
Monitoring - We are deploying a change that should resolve the issue. We will continue to monitor the system.
Jun 02, 2023 - 10:50 AEST
Identified - Thank you for your patience. We've identified a recent change in the helper search service that is causing the issue and are working to resolve it. We will update you again shortly.
Jun 02, 2023 - 10:08 AEST
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Jun 02, 2023 - 10:01 AEST