All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.98 % uptime
Today
Third-party integrations ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web response time
Fetching
Jul 16, 2025

No incidents reported today.

Jul 15, 2025
Statement PDFs failing to generate
Resolved - We've identified the issue. It is a data issue affecting a single customer. The platform is operational.
Jul 15, 11:34 AEST
Investigating - We are currently investigating an issue preventing the generation of some statement PDFs.
Jul 15, 10:57 AEST
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Analytics Metabase upgrade maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 19:10 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 18:00 AEST
Scheduled - In the early evening of Tuesday, July 8th, 2025, we will be performing maintenance on the Lookout Analytics Metabase instance. Lookout Analytics will be down during this period, but all other Lookout services will be available.
Jun 25, 08:16 AEST
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Delays to notification, webhook, and various sync activity
Resolved - This incident has been resolved.
Jul 2, 17:40 AEST
Monitoring - We're observing a gradual recovery. The backlog of notifications and webhooks have all cleared. And supplementary functionality is slowly following.
Jul 2, 17:35 AEST
Identified - We're aware of an issue affecting our infrastructure that handles a variety of background functionality such as: notification and webhook delivery, some PDF generation, and synchronisation behaviour. Additional infrastructure has been deployed to help clear the backlog.
Jul 2, 16:32 AEST
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