All Systems Operational

Platform Operational
90 days ago
99.99 % uptime
Today
Analytics and BYOBI Operational
90 days ago
100.0 % uptime
Today
Third-party integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 5, 2026

No incidents reported today.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
Resolved - This incident has been resolved.
Feb 2, 10:57 AEST
Investigating - We are aware of an increase in request timeouts, and are currently investigating.
Feb 2, 10:38 AEST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Resolved - This incident has been resolved.
Jan 28, 12:23 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 11:57 AEST
Identified - We've identified an issue causing an error when viewing a page with attachments, such as tickets. We are deploying a fix to this issue and expect a resolution soon.
Jan 28, 11:32 AEST
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Jan 28, 11:28 AEST
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.