Resolved -
Thank you for your patience. A recent change to our application caused an increase in database use, which caused pages to fail and be slower than usual. We are looking into ways to avoid this in the future and ways to restore service more quickly in the future.
Jan 24, 10:59 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 24, 10:37 AEST
Update -
We're currently deploying a fix for this issue. We expect Lookout to be back to normal in the next 15 minutes.
Jan 24, 09:51 AEST
Identified -
The issue has been identified and a fix is being implemented.
Jan 24, 09:35 AEST
Investigating -
We're experiencing an elevated level of errors and are currently looking into the issue.
Jan 24, 09:21 AEST