Delayed Services Australia data sync
Identified - Services Australia's systems have been responding intermittently this morning. We've stopped this morning's remaining sync. The sync will run again tonight, and figures will update then. We'll post another update here if anything changes.
Sep 13, 2026 - 09:13 AEST
Uptime over the past 90 days. View historical uptime.
Platform Operational
Analytics and BYOBI Operational
Third-party integrations Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web response time
Fetching

Sep 13, 2026

Unresolved incident: Delayed Services Australia data sync.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Errors loading a member's Files page
Resolved - This incident has been resolved.
Sep 7, 14:20 AEST
Update - We haven't had any further time outs on the Member's files page. This incident has been resolved.
Sep 7, 13:40 AEST
Monitoring - A fix has been implemented and we're now monitoring the performance. The Member's files page should no longer time out.
Sep 7, 13:14 AEST
Identified - We’ve identified an issue causing the Files page on a member’s record to time out. We're currently implementing a fix.
Sep 7, 11:08 AEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

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