Observation detection is delayed

Incident Report for Lookout

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 11:02 AEST

Monitoring

The issue has been resolved upstream. Any missing observations that were supposed to be created earlier have now been created.

Posted Feb 29, 2024 - 10:12 AEST

Identified

Observation detection in the Lookout platform is delayed due to an issue with a downstream provider. Observations will be created once the issue is resolved. No observations will be missed. We have yet to be provided a timeline for when this will be resolved, but we will provide updates when we have more information.

Posted Feb 29, 2024 - 09:03 AEST

This incident affected: Platform.