Analytics data delays

Incident Report for Lookout

Resolved

Analytics and BYOBI data has been refreshed successfully.
Posted Sep 30, 2026 - 16:13 AEST

Monitoring

The issue with the Analytics pipeline has been resolved. A manual refresh of data has been initiated, we expect recovery of Analytics data freshness within the next couple of hours.
Posted Sep 30, 2026 - 14:31 AEST

Identified

We are aware of an issue affecting Analytics data freshness. We can confirm the last successful update was 2026-09-29 14:50 AEST. The issue has been identified. Engineers are actively working on restoring affected processes.
Posted Sep 30, 2026 - 14:00 AEST
This incident affected: Analytics and BYOBI.