Database upgrade maintenance

Scheduled Maintenance Report for Lookout

Completed

This planned upgrade was brought forward, to 12:45pm AEST today, in order to respond to increased load which caused application timeouts and degraded performance (https://status.thelookoutapp.com/incidents/790vsn5q5mrh). The database upgrade has now been performed and as such there will no longer be any disruption to application operation this evening (12:30 am AEST Tuesday 4 February).

Posted Feb 03, 2025 - 14:03 AEST

Scheduled

Early in the morning (12:30 am AEST), Tuesday 4 February 2025, we will be performing a minor upgrade to the platform's primary database infrastructure. We anticipate the platform to be affected by only a few minutes downtime, but have allocated two hours for additional monitoring.

Posted Jan 23, 2025 - 08:52 AEST

This scheduled maintenance affected: Platform, Third-party integrations, and Analytics.