iOS app connection issues

Incident Report for Lookout

Resolved

This incident has been resolved.

Posted Feb 23, 2023 - 07:51 AEST

Monitoring

Monitoring has indicated connection issues returned to nominal rates at approximately 3:30pm yesterday AEST (2022-02-22). We will continue to monitor throughout the day.

Posted Feb 22, 2023 - 06:05 AEST

Update

We are continuing to investigate this issue.

Posted Feb 21, 2023 - 16:34 AEST

Investigating

We are aware of an increase in iOS app errors related to connection issues affecting a small number of users. Please contact support if you are experiencing this issue.

Posted Feb 21, 2023 - 16:33 AEST

This incident affected: Platform.