Increased number of errors in Lookout

Incident Report for Lookout

Resolved

This incident has been resolved.
Posted Jan 28, 2026 - 12:23 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2026 - 11:57 AEST

Identified

We've identified an issue causing an error when viewing a page with attachments, such as tickets. We are deploying a fix to this issue and expect a resolution soon.
Posted Jan 28, 2026 - 11:32 AEST

Investigating

We're experiencing an elevated level of errors and are currently looking into the issue.
Posted Jan 28, 2026 - 11:28 AEST
This incident affected: Platform.
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