All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.92 % uptime
Today
Third-party integrations ? Operational
90 days ago
99.99 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Analytics Metabase upgrade maintenance Apr 8, 2025 18:00-20:00 AEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 2025 - 17:47 AEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 2025 - 17:44 AEST
Scheduled - In the early evening of Tuesday, April 8th, 2025, we will be performing maintenance on the Lookout Analytics Metabase instance. Lookout Analytics will be down during this period, but all other Lookout services will be available.
Mar 24, 2025 - 17:44 AEST
System Metrics Month Week Day
Web response time
Fetching
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Increased number of errors in Lookout
Resolved - This incident has been resolved.
Mar 27, 12:47 AEST
Identified - The issue has been identified and a fix is being implemented.
Mar 27, 12:40 AEST
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Mar 27, 12:30 AEST
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
SCIM management timeouts
Resolved - The mitigation remains in place while we continue to seek performance improvements for the affected customer.
Mar 20, 16:16 AEST
Monitoring - We've identified the issue as affecting a single customer, and have applied a mitigation to protect platform functionality. We're continuing to monitor.
Mar 20, 14:28 AEST
Investigating - We're aware of a contained issue affecting SCIM management (single sign-on related), and are actively investigating. At this stage impact to the platform appears minor.
Mar 20, 14:02 AEST
Mar 19, 2025

No incidents reported.

Mar 18, 2025
Increase in Care app errors
Resolved - The fix was successful.
Mar 18, 11:58 AEST
Monitoring - We're aware of an issue affecting Care app users. The cause has been identified, and the fix has already being applied. We're monitoring the recovery.
Mar 18, 11:47 AEST
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

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